How to Remove Duplicate Account Numbers

There are several reasons for having duplicate Account numbers in MRSware:

• The manufacturer uses the same account number for a company with multiple branches with a central billing location,
• One customer appears in the Customer listing twice, each with a different account number,
• A second Account number was entered for the same Customer in error,
• The Manufacturer updates their system and changes Account Number formats over time.

In the case of the first, multiple locations, you may want to add another identifier to the Account number to indicate location -- creating unique numbers in your system for each branch and rep assigned.  In the case of the second, duplicate Customers, you can use the Remove Duplicates tool to merge the two Companies showing in the Customer listing.  You will do this in Companies.

If it's the third or fourth cases, where there is either an incorrect or old number in the system that you no longer want to see, you have the option of removing the duplicate Account number.  The Remove Duplicate Account Numbers function makes it quick and easy to reassign all related information in the system to the correct/current Account Number and get rid of the old one...  **Please use caution with this tool, because once an Account number is removed, it CANNOT be undone, it is gone.

Here's how to remove duplicate Account numbers:

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