The Spam Filter Portal is a pre-deliver filtering mechanism designed to substantially reduce the amount of spam that are delivered to each Users' Spam folder in MRSware. The filtering portal works by holding message identified as bulk spam, from know spam senders, offensive content, malicious content and a number of other criteria. It holds those in the Spam Filter Portal before they are actually delivered to individual Users' Mailboxes in the MRSware system.
If spam filtering was 100% accurate, we could just delete those messages and be done with it. However, it is not 100% and thus Users need a way to look for and recover messages that were held by mistake. This task is assigned to 1 person at each company, who has access to the Portal and can "Release" a message for normal deliver when found to be caught in error.