There are a few situations when a different amount is shown on the commission report than is shown in MRSware. In these situations you can enter a partial payment, you can adjusted the commission amount, or both.
The default action in the Add/Edit Payment dialog is to check the box -- checking the box gives you a green-checkmark, indicating the Commission Due is fully paid and shows that same amount in the Apply Amount column. This is the appropriate action when the first time the system is seeing the Invoice and Commission is from the Commission Statement itself... Since there is nothing previously entered to compare it to, the amounts always match and are marked as fully paid.
The examples outlined below are for when Orders or Invoices are entered before the Commission Statement comes, and then the existing commissions are compared to what is being paid to make sure the numbers match -- and more specifically, how to record the commissions paid when those numbers do not match.. This process is commonly called Commission Reconciliation.
Scenario 1: change the commission due to match what you are being paid
Scenario 2: enter a partial payment of the commissions due
Scenario 2A: enter a second partial payment that matches what was due
Scenario 2B: enter a second partial payment and make the commission due match the totals paid
Scenario 3: enter a partial payment when there are multiple line items
Option 1 - spread the payment across all line items
Option 2 - apply the payment to a single line item