Working remotely isn't new to manufacturers' reps. Most reps have home offices due to, among many reasons, the large distances within their territories, which makes it impractical to get to a central office. While the bulk of the work force is only recently learning about the benefits and pitfalls of working remotely, reps have long known what it takes to adapt to an everchanging environment.
There are definitely some big differences in working from home pre-pandemic, and working from home during the pandemic, but there are lessons to be learned from manufacturers' reps.
1. Be prepared
There are definitely some big differences in working from home pre-pandemic, and working from home during the pandemic, but there are lessons to be learned from manufacturers' reps.
1. Be prepared
- Get dressed like you're going to the office
- Plan your week - schedule your time leaving room for unexpected problems
- Plan your sales calls - respect your customer/clients time
- Know your customer - go above and beyond; they can find regular information online themselves
- Follow up in a timely manner - be dependable, make sure you respond to them quickly
- Send articles or links to blog posts that will interest them
- Educate yourself - technology offers new ways of doing business; make sure you know how to use it well
- Keep up-to-date on new industry rules and regulations
- Know the latest COVID-19 guidelines for the states where you do business
- Stick to a regular work schedule as much as possible
- Take breaks - they help reduce stress
- Make the most of family/friends time
- Life's short - enjoy yourself