MRSware Logo MRSware Blog Archive
💻 Desktop Guide 📱 Web Guide 🛡️ Admin Guide 📰 Blog Hub

Published on Substack: Read the original discussion, leave comments, or subscribe to our newsletter for weekly software insights, workflow automation, and commission tracking tips.

View on Substack →

Remove Access to Mailbox for Disabled User

By EYOND / MRSware Team •7/29/2014 • Substack Publication

Q: How do I make it so a disabled User can no longer access email and MRSware information?  Since he is a remote salesman who has MRSware on his phone and computers.

A:  To disable his MRSware login, go to "Users" in System Administration, right-click on his name and select "Disable".  That both prevents login and removes it from billing. 

If you are going to keep the Mailbox, but don't want him to login via phone/tablet, change the mailbox password.

​Go to the Mailboxes list in System Administration, right-click on his mailbox and select "Set Password".  It doesn't matter what you set it to since this is only for remote access, which you are effectively disabling by setting the password to something random.

← Back to All Blog Articles Read on Substack →