MRSware Sales and Commissions
  • MRSware
    • About
  • Sales & Commissions
    • Sales Reps
    • Manufacturers
  • CRM
  • Blog
  • Pricing
  • Support
    • Training >
      • Training Classes - MRSweb
      • Training Classes - MRSware >
        • Lesson 1 - MRSware Home Page
        • Lesson 2 - CRM - Companies/Contacts
        • Lesson 3 - CRM - Calendar
        • Lesson 4 - CRM - Journals
        • Lesson 5 - CRM - Tasks
        • Lesson 6 - CRM - Projects
        • Lesson 7 - MREPS - Customers
    • Documentation
    • Integrations
    • Admins
    • Live Service Status
  • Login
  • Free Trial

Outlook for iOS / Android

10/24/2019

3 Comments

 
Among the great number of email app for mobile devices and desktop that are compatible with MRSware, one of the most name-recognizable is Outlook.  The Outlook app on both iOS and Android devices uses the same IMAP mail settings as all other email programs, using those to connect to the MRSware Mail Servers and synchronize (both download messages and upload changes) with the servers.  This process is what allows many email programs and devices to connect and work with mail interchangeably.

Following are the instructions (with pictures) for setting Outlook on your phone.
​
Step 1: Install Outlook for your device

Go to your devices app store.  Search for "Outlook".  Install.

​
Step 2: Run Outlook

You'll find the Outlook app on your screen's home page or in its application list.  Start it up.
Picture
Step 3: Add Account
​
Type in your email address.  Press the "CONTINUE >" button.

Outlook will test for a second and then a "SETUP ACCOUNT MANUALLY" link will appear.  Click this or wait for a couple seconds to be brought to the next page.
Picture
Step 4: Select IMAP

IMAP is the magic-sauce, an industry-standard specification that allows mail servers and clients to interoperate with each other.
Picture
Step 5: Enter the MRSware Mail Server Settings
​
a) Password
Enter your Mailbox Password.  Note that you can set your password to anything you like, and you can set it differently than your MRSware Desktop password, so the password you login to your Mailbox with here may not be the same as the one you use to login to MRSware on your computer...

b) Display Name
Enter  how your own name should be displayed when you send emails.

c) Description
Enter something that you can identify this account with.  This is particularly important if you have multiple email addresses and use more than one of them in this app.  Enter something descriptive, like "Bob's test@mrsware.com".

Picture
d) Advanced Settings
​
Click the slider to enable the Advanced Settings section.  Make sure to slide the page down to see all of the settings.

e) IMAP Incoming Mail Server
  • IMAP Host Name is mail.mrsware.net:993
    That 993 at the end is the port number.  Outlook likes to have the port number right at the end of the server address, where most other email apps will have a separate space to enter this value.
  • IMAP Username is <your email address>
    Enter your email address here again.
  • IMAP Password is <your Mailbox password>
    Enter your Mailbox password here again.

f) SMTP Outgoing Mail Server
  • ​SMTP Host Name is mail.mrsware.net:465
    That 465 is the port number.  Enter it with a colon at the end of the server address.
  • SMTP Username is <your email address>
    Enter your email address once more.
  • SMTP Password is <your Mailbox password>
    Enter your Mailbox password once more.
​
When every space is filled in and matches the images shown here with your own information, click the checkmark in the upper right corner.
Picture
You will see the "Attempting to Connect..." progress bar, and then you will be back at the "Account added" page.

If you are adding another email address, such as a shared MRSware Mailbox that your company uses, go ahead and add that now.  Follow the same steps above again to add your other account.  Otherwise, press the "SKIP" button to continue.
​
Picture
There are 3 screens with featurettes that the Outlook creators thought you might like to know.  After you pass these pages, you are in your Inbox. 

​From here you can interact with your emails as you do in any other email program, you have access to all your folders that are on the Mail Server, and any changes you make here (mark as read, move to folder, delete, etc.) will sync back to the server so all your other email programs can also see the same changes.
Picture
3 Comments
Louis
2/6/2020 07:50:34 am

The Outlook app can handle multiple accounts at the same time, though you certainly are not required to use it for more than one. In fact, you don't even need to use it with a Microsoft account at all -- you could just use it for your work email, or your Gmail, or any other mail account without having to register or use an existing Microsoft one.

Reply
Louis link
2/6/2020 09:29:01 am

You can show Contacts from your phone in the Outlook app as well, but it is not enabled by default.

For example, to enable the Outlook app to show your Google Account's Contacts (for auto-complete when typing a mail message): In Outlook app, go to Settings, then click on your Google account and move the slider to ON for "Sync contacts".

Reply
Louis
2/6/2020 09:30:48 am

This options works particularly well if you are also using our Google Contacts Sync feature, to synchronize your MRSware Customer assigned Customers and those Contacts to your Google Account.

Reply

Your comment will be posted after it is approved.


Leave a Reply.

    Integration -- Connecting MRSware to other Systems

    MRSware connects to and both reads and writes data with various 3rd-party software programs.  Through these integration points, Users can connect other software programs they use to MRSware and vice-versa, allowing everyone to use the most effective or familiar program to achieve their workflow while still maintaining a central database for their business.

    We have a very large list of software that we can integrate with.  If you are not seeing your favorite program, let us know and we'll add some information for it.

    Applications

    All
    Act!
    Business Card Scanners
    Contacts Companies
    Email Apps/programs
    FullContact
    Google Calendar
    Google Contacts
    Google Goggles
    IFTTT
    IOS: IPhone IPad
    Magento
    Office 365
    Salesforce.com

    RSS Feed

Home | Sales and Commissions | CRM | Blog |​ Pricing | Training | Support | Log In | Free Trial 
sales@MRSware.com     (866)795-8386 x1
Copyright (c) 2002-2023 EYOND, Inc
.
MRSware is an EYOND, Inc. Integrated Solution
made in Austin, TX  USA