What I forgot to mention is the time it took to do the preparation. Jack told us (1991, CPMR 101 students) it should take about 15 minutes per call. It often took me much longer to prepare for a call. Here are the steps I took initially:
* went over each manufacturer's reports for sales numbers TY vs LY
* went over each manufacturer's reports (if available) to see what SKU's they were buying
* tried to remember what we talked about the last time we met or talked
* wrote down what I wanted to accomplish during the meeting
Over time the steps changed slightly: