You may have sales rep entries in your system that are duplicated, either from an error in a file that was imported or from a typing error. The example below shows 2 sales rep entries with the same name, but with a misspelling in the second first name. You can remove the unwanted entry(ies) by using MRSweb's Merge duplicate process.
In many cases, you won't be able to simply Delete the entry since it will be assigned to Customers, Orders, or Invoices in the system. Instead of manually going through each of those screen to reassign and be able to delete the incorrect Sales Rep entry, the Merge Duplicate process will do all that for you, reassigning all of the associated entries in the system to the Sales Rep entry that you want to keep.
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