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Spam & it's folder; the Blocked List & the expectation

7/16/2015

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Why do we deliver email to the Spam folder?  Because the filtering is never going to be 100% accurate.  If we didn't have a Spam folder, we would have no way to recover those messages that are not really spam.

Why when I use the Blocked Senders List to block an address or domain does it still continue to go to the Spam folder? Mistakes are made (quite often), and without the Spam folder there would be no way to recover those emails that were mistakenly blocked.

So we need that darn Spam folder, but it is indeed a productivity drain to have everyone in the company reviewing their spam folder all the time, especially since lots of the spam we all receive is sent to everyone in the company -- the same spam message, multiple mailboxes.  What do we do to get back to productive time with email?

We introduce the company-wide spam folder, the Spam Filter Portal.  This pre-delivery filtering holds all of the most egregious spam messages from being delivered to each User's Mailbox, in a central place where one, assigned person at each company can review and release any messages that were caught in error.



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Spam Filtering: Blocking Non-Existent Mailboxes, SPF Records, and Best Practises

5/29/2015

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​Spam email is a productivity killer in the business.  This is true both on the receiving side, where we have to monitor to make sure we are not missing important communications; as well as on the sending side, where we cannot be absolutely sure that our emails are always seen by the intended recipients.  However, there are rules and best practices to follow that can enhance the effective filtering on both sent and received emails.  Here are some of those rules:

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Sender Verification Update - 3 levels of incoming mail filtering

10/5/2008

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The Sender Verification system has been updated to work more consistently with our new spam filtering system architecture...  There are now 3 effective levels of Sender Verification:

​0%  Incoming e-mail that has not been pre-filtered will receive a 0% sender verification rating.  This is most typically seen if the sending mail server has bypassed the proper route to send e-mail to a Users domain.  Setting the Sender Verification Threshold to 0% will place all incoming e-mail in the Inbox.  This setting is not recommended unless the User is intentionally disabling the MRSware Spam filtering (such would be the case for User who are exclusively using Outlook or another e-mail client for e-mail, and not the MRSware e-mail client).

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