​The 2019 ISSA/Interclean Show is once again being held in "Glitter Gulch" - Las Vegas.  Even with a full schedule of educational sessions, workshops, certification programs, networking events, as well as the tradeshow exhibit floor, I'm sure you'll find time to enjoy the "City of Lights" (Nevada style). 

Here's a sneak peek at our totally redesigned web app - MRSweb:

This year we'll be available for meetings from Monday through Wednesday. 

To sign up for a meeting, please fill out the form below or e-mail us at Sales@MRSware.com.  
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​During our training sessions we mention, and I often reiterate or hear repeated to me, the comment "there are so many ways to do the same thing in your software".  It is true.  The reason why was just reinforced yet again when I was working with other software -- that software was designed based on the way people work, or the way most people work, or the way the designers thought most people worked, but woe be you if you yourself don't work that same way.

iOS update to version 13 has been released.  It has come to our attention that a bug was introduced in their update that is causing their Mail app on the iPhone to not be able to download emails from Users' Mailboxes.  ZDNet confirms accounts by some users experiencing this issue.

The next expected update to iOS version 13.2 is scheduled to be released on 9/24/2019.  For those users that are experiencing this issue, there are a couple of options that work to replace the built-in iOS Mail app:

• webmail.eyond.net
  Our webmail site is already set up and ready for use.  Just open Safari on your mobile device, enter the URL, and login with your Email Address and Mailbox Password (the same you use on your phone).
  
  Users can also add a Shortcut to the iPhone Home page for the site, and/or Bookmark it for easy reference.
  
  
• Use another Email App, such as Outlook for iOS
  Outlook on iOS has been tested and works well to connect to users' MRSware Mailboxes.  Make sure to select "use custom settings" and "IMAP" when adding your account.  The settings are the same you used with the iOS Mail app.

Hopefully, the next iOS update resolves these initial update issues, but if not and in any case, you do have options.  And all of these options can be setup and used interchangeably, so that you always have access to your email no matter what one app might do or errors an update might cause.

Windows 10 Mail is the free, pre-installed email client that comes with Windows 10.  Just like you would use your pre-installed email app on your phone or tablet, you can use this free and included Email program on your Windows Desktop to connect to your MRSware Mailbox(es).  Some of the nice features that it allows for is integrated desktop alerts that pop-up and then park themselves in the Windows notification panel.  It also has an integrated Calendar program that can sync your calendars from various sources, including MRSware Sync, to provide a unified events view.
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MRSware Settings

The settings you will need are the same as you use on your phone, namely the IMAP settings for your company.  This includes using your email address and Mailbox password, which can be set separately and differently than your MRSware Desktop password.  To get your specific company settings, please contact MRSware Support or ask your company's MRSware Administrator.

Likewise, to sync your Calendar to Windows 10 Mail, make sure your Administrator as added the Sync settings for your account, and can provide you with the login they created for your when doing so.
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Windows 10 Mail Setup Instructions

Some people like videos, some like text with images.  There are lots of options to suit everyones' needs.  Select your desired format from a lengthy list of options.

The 47th annual PTRA Conference is being held at the beautiful Marriott Sawgrass Golf Resort and Spa in Ponte Vedra Beach, FL from May 1 - 4, 2019.

The conference is jam-packed including keynote addresses, workshops, breakout sessions, business meetings, RepMix, Vendor tables, a golf tournament, receptions, banquets, and a guest tour to St Augustine.  In addition to all of this is the invaluable opportunity to learn from and network with your peers.

In today's business, technology is a must, but just having a full bag of technology tools is only going to get you to par.  Actually developing better strategies, practicing discipline in implementing your tactics, and learning to use all the tools in your bag will score you more wins.   

EYOND, Inc is looking forward to talking with you, during the conference, about what you really need from technology to reach your business goals.  Stop by to see MRSware, Google Calendar Sync, Pulse Notifications, and preview MRSware CRM.   

To schedule a meeting, use the form below or call us at 866-795-8386 x1 or e-mail us at sales@mrsware.com. 

We look forward to seeing you at the Sawgrass Resort!  

It's been 21 years since the ISSA Show was last held in Dallas, TX.  I was still a manufacturers' rep juggling my time with national sales meetings, booth schedules, customer meetings, looking and interviewing for new lines, and attending keynote and trade show presentations.  Just another week in the life of a rep - Ha! Ha!  I must say I don't miss the mad rush, but the best things about the show are the networking opportunities, the chance to see what's new in the industry, and the hands on learning.

And speaking of hands on learning, we hope you'll take the time to meet with us to learn more about MRSware, preview the brand new MRSweb 3.0, and take a look at Pulse notifications.

Our brand new web interface - MRSweb 3.0 - allows you to access your MRSware data with any device  No set up on your part - just login and start using.

Pulse notifications provide your sales reps with key information via e-mail.  You choose the information and the frequency of the notifications - daily, weekly, monthly...  No work on your part.  We do all the set up and deliver the notifications for you.  

To schedule a meeting, use the form below or call us at 866-795-8386 x1 or e-mail us at sales@mrsware.com.

​We look forward to seeing you in the Big D!  
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You work for a company, it has resources that you make use of and have to share with other members of your company.  You can add those resources to MRSware so that they appear in everyone's calendar, can be reserved for events, and everyone can see when a particular resource is available or busy.

Typical resources are things like conference rooms, projectors, and office tools.  However, they can also be things like Demo Equipment, especially large pieces that are shared; or even Product Samples or Catalogs that are being distributed on sales calls.

AIM/R's 46th Annual Conference is being held September 12 - 15, 2018 at the Meritage Resort and Spa in Napa, CA.  This year promises to be a record breaker with over 500 attendees.  Napa Valley is a premier vacation destination and whether you're visiting for the first time or the 15th time, you won't be disappointed.  

Although there will be lots of fun activities, make no mistake, this is a working conference.  This organization is serious about making the most of the time they have together.  The agenda has everything from Special Presentations to panel discussions to round table discussions to workshops to panel discussions and more is planned.  There's also plenty of time for networking and of course, stopping to talk with the vendors set up in the lobby.

MRSware invites you to talk with us about your software needs anytime during the show.  Look for us outside the conference meeting rooms.  You can set up an appointment in advance by filling out the form below or calling us at 866-795-8386 x1, or just stop by to see what MRSware can do for you.

We look forward to seeing you in Napa! 
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Two new Dimension have been added to the Sales and Commission as well as the Sales Summary Analysis cubes in Data Analysis.  Dimensions in Data Analysis allow the User to pivot the analysis cubes in different ways to extract more meaningful data.  The addition of these two new fields further the Users' ability to inspect sales and/or commission numbers for greater meaning.

Business Country

In addition to the already existing State, City, and Zip code Dimensions, the Business Country Dimension allows Users to see where their international sales are coming from.  Drag the Business Country Dimension to the left side to get a view of all the Countries that are producing sales; expand a country to see the Customers within that area that are being sold to.

Issued
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The Issued checkbox appears on the Invoices in Invoice Entry.  The intended use of the Issued checkbox is to differentiate Orders that have not been shipped by the Manufacturer from Invoices that have been sent.  Using Search Invoices, it is easy to pull up a list of un-Issued Invoices; likewise Users can filter on the Issued column in the Invoice listing.

In Data Analysis, the Issued Dimension allows for a similar reporting mechanism.  Drag the Issued Dimension to the lefthand-area to see the "True" (Issued) and "False" (not Issued) values in the grid to the right.  Filtering out the True values will give you accounting for all of the Orders that are pending, while looking at the True (filtering out the False) will show you just sales and/or commissions for Invoices that have been sent out by the Manufacturer.

• updated Sales and Commission Analysis
• updated Sales Summary Analysis

​With the new year upon us, a common activity is to send out year end summaries to our customers.  In this light, we have made some updates to the ever-popular Customer Snapshot report.

First, and most importantly, we greatly improved the speed of the report when running it for a full year-to-year comparison.  In other words, when you select those 1/1/2017 - 12/31/2017 dates, the report will now much more efficiently and speedily do those calculations for year-to-year percentage growth numbers.

We've also updated the By Month section of the report so that it gets rid of what would have shown a blank year, as most agencies have not started entering data for the new year yet.  Instead we now see a recap of 2017 and percentage growth versus 2016, using those same 1/1/2017-12/31/2017 dates.

A couple of cosmetic changes were also made, specifically for those of you who might be sending or sharing these Customer Snapshot reports with your key accounts: 

1. We've added the "Report Title" parameter (commonly seen on some of our other reports), which allows you to add your own title or summary to the report.  For example, you might put something like "Thank you for a great year.  Here is a recap of how your business with the Manufacturers we represent has grown over the last year.". 

2. We have put your Agency's name in the header, so that is now reads "Your Company Name - Customer Snapshot".  As these reports get passed around, why not have your agency highlighted as much as possible.

Feedback and enhancement requests are always welcome.  Happy New Year.