MRSware CRM Sales Commissions
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MRSweb - Lesson 4 - Contacts

9/10/2019

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MRSweb Contacts, on the Menu bar, contains Companies and Individuals.  This is the heart of the CRM system.  Virtually all information is associated with and linked to Companies and Individuals.  Contacts contains information on businesses, organizations, and the individuals that work for these businesses and organizations, as well as anyone with whom you have a business relationship. 

Relationship Management is a critical component of successful companies. Managers use a Relationship Database as a foundation to track, measure and analyze the business. With a great database, you will increase collaboration, enhance customer service and improve productivity. The better the database, the better your customer service, your communications, and your chance of closing deals. 
​
​​Companies and Contacts is the basis for your Relationship Database.

Like a garden, the better you are at preparing the soil, sowing seeds, and weeding and fertilizing, the better the crop you’ll reap.


​When you establish a master database of Companies and Contacts, you are preparing the soil.   

Setting up standard information requirements to include in your database is sowing the seeds.

By making sure the data in the system is up-to-date and correct, you are weeding.

Asking your team for ideas and suggestions on important information to include is where you fertilize and grow your plants.

​As you continue to cultivate the information found in your Companies and Contacts, you will reap a first-class crop – in other words, a great Relationship Database.


The Contacts menu also includes Customers, Accounts, Sales Reps, and Manufacturers.

- Customers displays companies that purchase products from your Principals.  The Customer view displays the total sales dollars purchased, for all lines. 

- Accounts displays companies that purchase products from your Principals.  The Accounts view displays the total sales dollars purchased, for each Principal individually.

- Sales Reps displays the Active sales reps for the agency.  You can also look at the Inactive sales reps, which are the reps that no longer work for the agency.
​
- Manufacturers displays the Principals you represent and the orders, sales, and commissions earned.

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    MRSweb

    Online Training Lessons
    ​

    Lessons
    0 - Intro
    1 - Getting Started
    1.1 - Sign up 
    1.2 - Login 
    1.3 - Forgotten Password
    2 - Navigation
    2.1 - Add Shortcut to Home Screen
    2.2 - Menus & Toolbars
    ​2.3 - Icons
    2.4 - Settings
    ​2.5 - Notifications
    ​2.6 - Data View Styles
    ​
    2.7 - Sidebars
    ​2.8 - Sort, Filter
    2.9 - Reports
    ​
    3 - Home page
    ​
    3.1 - MRSware.com
    3.2 - MRSweb Training
    3.3 - Webmail
    3.4 - Sync
    3.5 - Status
    ​
    3.6 - New Menu

    4 - Contacts 
    ​4.1 - Contacts, Companies, Individuals
    ​4.2- Edit Contact
    4.3 - Create a New Contact
    ​
    4.4 - Sidebar
    ​4.5 - Tabs, Categories
    ​
    4.6 - Sort, Filter
    ​4.7 - Reports

    5 - Customers, Accounts
    5.1 - Edit Customer
    5.2 - Create a New Customer
    5.3 - Edit Account
    5.4 - Create a New Account
    5.5 - Sidebar
    5.6 - Sort, Filter
    ​8 - Appointments
    8.1 - Edit Appointment
    8.2 - Create a New Appointment
    8.3 - Sidebar
    8.4 - Tabs, Categories
    8.5 - Sort, Filter
    ​8.6 - Reports
    9 - Journals
    9.1 - Edit Journal
    9.2 - Create a New Journal
    9.3 - Sidebar
    9.4 - Tabs, Categories
    9.5 - Sort, Filter
    ​9.6 - Reports
    10 - Tasks
    10.1 - Edit Task
    10.2 - Create a New Task
    10.3 - Sidebar
    10.4 - Tabs, Categories
    10.5 - Sort, Filter
    ​10.6 - Reports
    ​
    11 - Projects
    11.1 - Edit Project
    11.2 - Create a New Project
    11.3 - Sidebar
    11.4 - Tabs, Categories
    11.5 - Sort, Filter
    ​11.6 - Reports
    ​​
    12 - Notes
    ​12.1 - Edit Notes
    12.2 - Create a New Note
    12.3 - Sidebar 
    13 - Orders
    13.1 - Edit Order
    13.2 - Create a New Order
    13.4 - Sidebar
    13.5 - Sort, Filter
    13.6 - Order Line Item
    13.7 - Edit Order Line Item
    13.8 - Create a New Order Line Item
    13.9 - Sidebar
    13.10 - Sort, Filter
    14 - Invoices
    14.1 - Edit Invoice
    14.2 - Create a New Invoice
    14.4 - Sidebar
    14.5 - Sort, Filter
    14.6 - Invoice Line Item
    14.7 - Edit Invoice Line Item
    14.8 - Create a New Invoice Line Item
    14.9 - Sidebar
    14.10 - Sort, Filter
    ​15 - Product Catalog
    15.1 - Edit Product
    15.2 - Create a New Product
    15.3 - Import Products
    15.4 - Sidebar
    15.5 - Sort, Filter
    17 - Payments
    17.1 - Edit Payment
    17.2 - Adjust/Partial Payment
    17.3 - Create a New Payment
    17.5 - Sidebar
    17.6 - Sort, Filter
    17.7 - Payment Line Item
    17.8 - Edit Payment Line Item
    17.9 - Create a New Payment Line Item
    17.10 - Sidebar
    17.11 - Sort, Filter


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